Sound or Camera Troubleshooting
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Created by: Daniel Watson
Modified on: Thu, 17 Jun, 2021 at 2:14 PM
If you have more than one set of speakers or microphone plugged into your PC then occasionally Team will selected the wrong one.
If the sound isnt coming our of the correct speaker, or you wish to see if it's detecting your camera, go to the Device Setting screen while still in your meeting.
Click on the ... button and select Show Device Settings:

Device Settings appears in the right-hand panel.
Under Audio Devices, make sure you have the correct output selected. (If unsure, cycle through all of the available options!)
Do the same under the Speaker menu.
If under Camera or Microphone it shows None. Make sure the camera is plugged into the computer and switched on.
If using one of the classroom cameras, the green light will show by the lens when it is connected and active.

Daniel is the author of this solution article.
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