Please log all phone calls to the student so that if there is a follow-up then whoever takes the call knows why the conversation took place, or who to route returned calls to.
Do do this Search for the student and open their profile.
Scroll down and click on Communication/Notes:
Select Log Letter from the menu.
Fill out the required information. Ensure you select the person you called, your name, the number you called, the correct date and time and a note about what the call was regarding - even if you get no answer.
Click Save (you may need to scroll down slightly)
The note will appear in the Communications section of the pupil profile (selected from the Left-hand side)
View a Video walkthrough below (2:25)
For more information see Arbor help:
4411237047825-Log-a-telephone-call-or-letter